Frequently Asked Questions

Click 'Get Listed' in the navigation bar, choose a plan that fits your needs, and fill out the registration form. Our team will review your listing within 24 hours.

Yes! We offer a Free Play plan at no cost. You can also upgrade to a paid plan for enhanced visibility, analytics, and premium features.

Free listings typically go live within 24 hours after review. Premium listings are often approved within 2–4 hours.

Yes. If you have an account, you can log in and edit your listing anytime. If you listed without an account, contact us at lumos.intellect@gmail.com and we'll update it for you.

We offer three plans: Free Play (free, basic listing), On The Strip ($99/year, enhanced visibility), and The High Roller ($299/year, premium placement, analytics, and priority support).

We accept all major credit cards, debit cards, and ACH transfers. Payments are processed securely through Stripe.

Absolutely. You can upgrade at any time — the price difference will be prorated. Downgrades take effect at the end of your current billing period.

Yes. We offer a 14-day money-back guarantee on all paid plans. Contact us at lumos.intellect@gmail.com to request a refund.

Yes, verified customers can leave reviews and ratings on your business page. You can respond to reviews from your account dashboard.

We only remove reviews that violate our guidelines (spam, fake reviews, personal attacks). We encourage businesses to respond professionally to all feedback.

Ratings are an average of all verified customer reviews, on a scale of 1 to 5 stars.

No, you can submit a listing without an account. However, creating an account lets you manage your listing, track views, and respond to reviews.

Click 'Log In' and then 'Forgot Password.' Enter your email and we'll send you a reset link.

Yes. We use industry-standard encryption and never share your personal information with third parties. See our Privacy Policy for details.